Creating a partnership
A key part of our Next-Gen strategy is developing our relationship with our customers. Because it’s important that they feel as valued as they are. That’s why we’re committed to working together to improve our products and services. And have launched a new customer consultation framework called the Yarlington Experience.
The Yarlington Experience helps us to better engage with our customers. And collect valuable feedback that can help affect positive change.
If you’re a customer and want to get involved, log in to My Yarlington to find out more.
Communication is key to the Yarlington Experience. We want to hear what our customers have to say. But, we also want to let them know what we’re up to, what’s on offer, what might be of interest, and how to get involved.
We use lots of different channels to communicate our messages. From social media and newsletters, to printed materials, and My Yarlington. We’re always on the lookout for the best ways to talk.