Publications

If you would like a copy of any of publications please write to Marketing Department, Yarlington Housing Group, Lupin Way, Yeovil, Somerset BA22 8WN, call 01935 404623 or email marketing@yhg.co.uk

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Corporate Plan

The 2010 Corporate Plan sets out Yarlington Housing Group vision as to where we want to be and the areas that we will focus on over the next five years.

Click the image on the left to download a printable version of the Corporate Plant.

Inside Outside

This energetic, contemporary magazine keeps our residents up-to-date about housing issues and Yarlington Housing Group news. The magazine is published four times a year and is available by request on audio CD. We value your ideas and comments

We always like to receive comments about the magazine and suggestions for future issues, if you have an interesting story or would like to see an article included please call us on 01935 404623 or email marketing@yhg.co.uk.

Click the image on the left to download a printable version of the Inside Outside newsletter.

Annual Report

The Annual Report is a summary of our progress and achievements throughout the year 2009-2010

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Tenant Handbooks

Download the Tenant Handbook	Download the Home Matters Handbook

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Download the Repairs & Maintenance Handbook	Download the Home Owners Handbook

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Customer Service Standards

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Tenant Information Leaflets

Download the Acceptable Behaviour Contracts Leaflet	Download the Aids and Adaptations Leaflet

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of the leaflet.

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Download the All Working Together Leaflet	Download the Company Membership Leaflet

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Download the Compliments, Complaints & Suggestions Leaflet	Download the Dealing with the death of a tenant leaflet

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of the leaflet.

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Download the Garages, car parking, car repairs and abandoned vehichles leaflet	Download the Get Sorted Leaflet

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of the leaflet.

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Download the Getting on with your neighbours leaflet	Download the Help with leaflets flyer

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of the leaflet.

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Download the Help with benefits leaflet	Download the How to pay to pay your rent leaflet

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of the leaflet.

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Download the Making improvements to your home leaflet	Download the Moving In leaflet

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of the leaflet.

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Download the Mutual Exchange leaflet	Download the Pets & other animals Leaflet

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of the leaflet.

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Download the Right To Buy, Right to Acquire Leaflet	Download the Starter Tenancies Leaflet

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of the leaflet.

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Download the Tackling Anti Social Behaviour Together Leaflet

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of the leaflet.

Sheltered and Extra Care Housing Resident Information

These leaflets are a general guide to what you can expect from Yarlington Housing Group run Sheltered Housing. Yarlington Housing Group have 44 older persons housing schemes, which offer a supported environment for about 1,300 people and 10 extra care schemes.

Sheltered housing allows the residents to enjoy their own personal security and independence, but if support is needed it is available and provided by the Support Co-ordinator.